Ready to Ship: Standard delivery usually takes around 7 business days. If your order hasn't arrived after two weeks, please contact us and we will look into the details. 

Pre-order: If the item is on pre-order, you will be notified by email when your item will ship, typically within 3-4 weeks.

Digital Items: Gift cards and other digital items will be delivered immediately.

Please log in to view your order status, or fill out the form above with your order number.

Please visit our events page to explore upcoming in-person events where you can try on wearables before making a purchase.

To arrange on-campus pickup, please fill out the form above or email hello@kenanflaglerstore.com with your order number.

Yes! If you're looking to purchase items in bulk, please sign up for our wholesale account. This allows you to use your own custom designs and source new products for your club at discounted rates.

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.